Family in Front of HouseHappy Tenants = Happy Investment

Making tenants happy can help them want to renew their lease for another year.  Once you’ve gotten renters to sign lease agreements at your property, you should start putting effort into ensuring they are content living in your units by showing them how much you appreciate their business.

Make Improvements

You should not only be making necessary repairs to a property, such as fixing broken plumbing, but also offering to improve your renter’s units to show them you care.  Do the walls in a unit look like they could use a fresh coat of paint? Is there a clicking noise coming from a tenant’s fridge?  Go the extra mile and offer to make these improvements for renters at no charge.  Doing so should make them realize how hard you’re working to make them feel at home and welcome at your property.

Be Accessible

Though it’s impossible to be everywhere at once and appease all tenants’ needs simultaneously, it’s highly advised that you make yourself as accessible as possible to them.  Issues are bound to arise for renters, so be sure that you make yourself available to renters as often as you can.  If you feel it’s a difficult task to meet all tenant’s requests and needs, consider hiring a property management company like Cardinal Point Property Management to take the load off your shoulders and allow you to concern yourself with other business.  Regardless, though, meeting their needs is a great way to show them you are appreciative.

Offer Tips

By offering some helpful advice to renters, you can likely keep them informed and content.  When offering tips, be sure to let tenants know you appreciate their business and remind them you’re there to reciprocate by helping them out in whatever way they need.


Cardinal Point Property Management is available to help you in all aspects of Property Management / Leasing, and we service all areas within 30 miles of Portsmouth, NH (including ME & MA)

Put experience on your side & allow us to head your property in the right direction.

Please feel free to contact me regarding any property management questions you may have, and remember, advice is always FREE!

Til next time 🙂

Eugene P. Bilodeau
Principal Broker / Owner
Cardinal Point Property Management LLC